These Terms and Conditions govern the use of the services provided by JackThePot Casino, operating under an Anjouan gambling license in the Union of the Comoros.
To register an account, users must select "Join Now," enter their personal and contact information, create a password, accept the account terms and privacy policy, and complete any necessary email, phone, or identity verification as requested.
Account verification procedures may require users to provide proof of age, identity, and ownership of the chosen payment method before withdrawals are processed.
Users must be at least 18 years of age or the minimum legal age applicable to their jurisdiction. Each individual is permitted to maintain one account only; recovery options are available for existing accounts to prevent duplicate registrations.
JackThePot Casino offers a variety of games, including but not limited to Gates of Olympus, Big Bass Splash, Joker’s Jewels, Book of Dead, and Legacy of Dead.
The gaming platform includes titles from reputable providers such as Play’n GO, Evolution, Betsoft, and Blueprint Gaming.
The platform hosts over 13,000 games, with offerings varying based on the user’s geographic location and the availability of specific providers.
Game categories include Slots, Live Casino, Card Games, Game Shows, Crash Games, and Arcade Games. Specific table-games available include Bac Bo, Hi-Lo, and Multihand Blackjack Pro 2.
Users are eligible for a 300% welcome package that covers the first three qualifying deposits.
To activate the Welcome Bonus, users must open the promotion, select or activate the offer, enter the provided code (if applicable), and confirm the selected promotion prior to making a deposit. The bonus balance will be reflected in the user’s account after the deposit is successful.
The separate 24H Welcome Cashback offer has no wagering requirements. This exemption applies only to the cashback offer and not to the three-deposit welcome package.
Users may benefit from various ongoing promotions, including achievements, a rewards wheel, referrals, and access to a rewards shop.
The 24H Welcome Cashback promotion provides a 30% cashback option as an alternative to the deposit welcome package.
The rewards shop allows users to redeem points for free spins on specified games such as Le Bandit, Book of Egypt, and Sweet Bonanza, each subject to individual redemption conditions.
Participants in the VIP program can enjoy benefits including achievements, wheel prizes, redeemable spins, and various physical items from the rewards shop.
Players may redeem accrued reward points in a dedicated shop for game-related and physical rewards, with pricing based on points instead of cash currency.
Each redemption in the loyalty shop has specific points costs and reward conditions. Free-spin redemptions may also have game-specific spin values.
Users may deposit using a variety of fiat options, including Interac, Apple Pay, Google Pay, Neteller, Skrill, Paysafecard, Visa, and Mastercard. Cryptocurrency options include Bitcoin, Ethereum, Tether, Litecoin, Solana, TRON, and USD Coin. Supported account currencies include USD, EUR, AUD, and CAD.
Withdrawal requests can be initiated from the account banking area. Users must select their preferred payout option and follow the provided transaction instructions.
The 300% welcome package applies to the first three qualifying deposits. The separate 30% Welcome Cashback is exempt from wagering requirements, which do not extend to the deposit package.
Players can set deposit limits for daily, weekly, and monthly spans via the My Profile section.
Accounts must be registered in the user's real identity, and a payment method in the user's name must be used. Existing accounts can be recovered rather than creating duplicates.
Mobile access does not require downloading an app from an app store. Users can access the casino via a web app option that can be added to the home screen on compatible devices and browsers.
The casino is accessible via mobile browsers, allowing users to utilize the same account as on desktop versions.
To register via mobile, users must open the casino website in their mobile browser, select "Join Now," complete the registration form, and finish any requested confirmation processes. Existing accounts are also accessible on mobile devices.
All personal data transmitted is protected using SSL encryption.
Customer support is available through various channels, including live chat and support tickets.
Live chat support operates 24/7.
Users can control their gambling by setting deposit, wagering, and loss limits through the My Profile section. Deposit limits can be established for daily, weekly, and monthly periods. Cool-off periods range from 24 hours to several weeks, with self-exclusion options available for varying durations.